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	<title>Spotlight Communications Ltd</title>
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	<link>http://www.spotlightcomms.co.uk</link>
	<description>The Smart Choice – Big Business Thinking, Personal Approach</description>
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		<title>QuestGates celebrates 10th Birthday</title>
		<link>http://www.spotlightcomms.co.uk/questgates-celebrates-10th-birthday/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=questgates-celebrates-10th-birthday</link>
		<comments>http://www.spotlightcomms.co.uk/questgates-celebrates-10th-birthday/#comments</comments>
		<pubDate>Fri, 14 Jun 2013 09:37:57 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[insurance news]]></category>
		<category><![CDATA[Loss Adjusters]]></category>
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		<category><![CDATA[QuestGates]]></category>
		<category><![CDATA[Spotlight Communications]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=3264</guid>
		<description><![CDATA[Specialist loss adjuster QuestGates will celebrate its 10th year since incorporation on 18th June 2013. <a href="http://www.spotlightcomms.co.uk/questgates-celebrates-10th-birthday/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>AXA launches AXA First household product</title>
		<link>http://www.spotlightcomms.co.uk/axa-120613/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=axa-120613</link>
		<comments>http://www.spotlightcomms.co.uk/axa-120613/#comments</comments>
		<pubDate>Wed, 12 Jun 2013 09:15:00 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[AXA]]></category>
		<category><![CDATA[brokers]]></category>
		<category><![CDATA[commercial insurance]]></category>
		<category><![CDATA[home insurance]]></category>
		<category><![CDATA[insurance news]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=3203</guid>
		<description><![CDATA[AXA Commercial Lines and Personal Intermediary has today launched AXA First, its new household insurance product and a key step in the delivery of its new personal lines proposition for regional brokers. <a href="http://www.spotlightcomms.co.uk/axa-120613/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>AXA enhances regional broker proposition</title>
		<link>http://www.spotlightcomms.co.uk/axa-2/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=axa-2</link>
		<comments>http://www.spotlightcomms.co.uk/axa-2/#comments</comments>
		<pubDate>Mon, 10 Jun 2013 12:15:17 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AXA]]></category>
		<category><![CDATA[commercial insurance]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[insurance brokers]]></category>
		<category><![CDATA[regional brokers]]></category>
		<category><![CDATA[Spotlight Communications]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=3156</guid>
		<description><![CDATA[AXA Commercial Lines and Personal Intermediary is to further enhance its regional broker proposition with some operationally significant improvements to its branch network designed to deliver a speedy turnaround on deals. <a href="http://www.spotlightcomms.co.uk/axa-2/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Four in ten travel insurance claims not settled due to suspected fraud</title>
		<link>http://www.spotlightcomms.co.uk/four-in-ten-travel-insurance-claims-not-settled-due-to-suspected-fraud/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=four-in-ten-travel-insurance-claims-not-settled-due-to-suspected-fraud</link>
		<comments>http://www.spotlightcomms.co.uk/four-in-ten-travel-insurance-claims-not-settled-due-to-suspected-fraud/#comments</comments>
		<pubDate>Fri, 07 Jun 2013 14:10:49 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[fraud prevention]]></category>
		<category><![CDATA[insurance news]]></category>
		<category><![CDATA[Spotlight Communications]]></category>
		<category><![CDATA[VFM Services]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2957</guid>
		<description><![CDATA[VFM Services, the desktop counter fraud services provider, has revealed the level of travel fraud is rising at an alarming rate, with over four in ten (45%) claims investigated uncovered as being fraudulent. <a href="http://www.spotlightcomms.co.uk/four-in-ten-travel-insurance-claims-not-settled-due-to-suspected-fraud/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>New Technical Claims Manager at Sterling Insurance</title>
		<link>http://www.spotlightcomms.co.uk/sterling-insurance-06061/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=sterling-insurance-06061</link>
		<comments>http://www.spotlightcomms.co.uk/sterling-insurance-06061/#comments</comments>
		<pubDate>Thu, 06 Jun 2013 07:45:12 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[claims excellence]]></category>
		<category><![CDATA[commercial insurance]]></category>
		<category><![CDATA[liability]]></category>
		<category><![CDATA[Spotlight Communications]]></category>
		<category><![CDATA[Sterling Insurance]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2768</guid>
		<description><![CDATA[Sterling Insurance Group has promoted Kevin Duncan to the role of Technical Claims Manager, Property and Liability Claims. <a href="http://www.spotlightcomms.co.uk/sterling-insurance-06061/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>CFC adds the modern touch to traditional professions insurance</title>
		<link>http://www.spotlightcomms.co.uk/cfc-underwriting-060613/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cfc-underwriting-060613</link>
		<comments>http://www.spotlightcomms.co.uk/cfc-underwriting-060613/#comments</comments>
		<pubDate>Thu, 06 Jun 2013 07:30:00 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[CFC Underwriting]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[professional indemnity]]></category>
		<category><![CDATA[Spotlight Communications]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2775</guid>
		<description><![CDATA[Specialist lines underwriting agency, CFC today announces that it has expanded its professional liability suite to include traditional professions such as insurance brokers, accountants and estate agents. Underwriting Director, Andrew Holmes, comments: “CFC has built its reputation on delivering market &#8230; <a href="http://www.spotlightcomms.co.uk/cfc-underwriting-060613/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Are consumers protecting the purchases that matter most to them?</title>
		<link>http://www.spotlightcomms.co.uk/assurant-solutions/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=assurant-solutions</link>
		<comments>http://www.spotlightcomms.co.uk/assurant-solutions/#comments</comments>
		<pubDate>Wed, 05 Jun 2013 08:14:50 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Assurant Solutions]]></category>
		<category><![CDATA[extended service contracts]]></category>
		<category><![CDATA[extended warranty]]></category>
		<category><![CDATA[gadget insurance]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[Spotlight Communications]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2801</guid>
		<description><![CDATA[Assurant Solutions report highlights disconnect between items consumers say they need and what they actually protect UK consumers say they are most likely to purchase extended warranties for high-value gadgets such as smart TVs, satellite receivers and laptops.  Yet, their &#8230; <a href="http://www.spotlightcomms.co.uk/assurant-solutions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>VFM Services launches award winning counter fraud measures to public sector</title>
		<link>http://www.spotlightcomms.co.uk/vfm-services-publicsector-240513/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=vfm-services-publicsector-240513</link>
		<comments>http://www.spotlightcomms.co.uk/vfm-services-publicsector-240513/#comments</comments>
		<pubDate>Fri, 24 May 2013 14:56:31 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[public sector]]></category>
		<category><![CDATA[VFM Services]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2495</guid>
		<description><![CDATA[VFM Services, the desktop counter fraud services provider, has announced the launch of its innovative conversation management techniques to help counter fraud in the public sector. <a href="http://www.spotlightcomms.co.uk/vfm-services-publicsector-240513/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>VFM Services launches award winning counter fraud training for call handlers</title>
		<link>http://www.spotlightcomms.co.uk/vfm-services-callcentre-240513/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=vfm-services-callcentre-240513</link>
		<comments>http://www.spotlightcomms.co.uk/vfm-services-callcentre-240513/#comments</comments>
		<pubDate>Fri, 24 May 2013 14:46:00 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[VFM Services]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2492</guid>
		<description><![CDATA[VFM Services, the desktop counter fraud services provider, has announced the launch of its innovative and award winning counter fraud conversation management training to the call centre industry. <a href="http://www.spotlightcomms.co.uk/vfm-services-callcentre-240513/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Car and home insurance easy as ABC on Acturis</title>
		<link>http://www.spotlightcomms.co.uk/acturis-24-05-13/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=acturis-24-05-13</link>
		<comments>http://www.spotlightcomms.co.uk/acturis-24-05-13/#comments</comments>
		<pubDate>Fri, 24 May 2013 09:42:52 +0000</pubDate>
		<dc:creator>Spotlight</dc:creator>
				<category><![CDATA[Insurance Client News]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Acturis]]></category>
		<category><![CDATA[car insurance]]></category>
		<category><![CDATA[home insurance]]></category>
		<category><![CDATA[insurance brokers]]></category>
		<category><![CDATA[LV=]]></category>
		<category><![CDATA[motor insurance]]></category>
		<category><![CDATA[Spotlight Communications]]></category>

		<guid isPermaLink="false">http://www.spotlightcomms.co.uk/?p=2484</guid>
		<description><![CDATA[Acturis brokers now have access to LV= Broker home and motor insurance products. The two LV= Broker products that are now available via Acturis are ABC Home and ABC Car. <a href="http://www.spotlightcomms.co.uk/acturis-24-05-13/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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